Shipping & Returns
Last Updated: January 2026
Shipping Information
Shipping Methods
We offer standard and express shipping options. All orders are shipped directly from our retail warehouse using trusted carriers.
Delivery Times
Standard Shipping: 5-7 business days | Express Shipping: 2-3 business days | International Shipping: 10-15 business days
Shipping Costs
Standard shipping is FREE on orders over $100. Express shipping costs vary by destination. Exact costs will be calculated at checkout.
Order Tracking
Once your retail order ships, you will receive a tracking number via email. You can track your package on our website or the carrier's website.
Returns & Refunds
30-Day Return Policy
We offer a 30-day return policy on most retail purchases. Items must be returned in original condition with all tags attached and in original packaging.
Return Process
- 1.Contact our customer service at support@vanworldtrd.com to initiate a return
- 2.Pack the item securely in its original packaging
- 3.Ship the item back using a trackable shipping method
- 4.Once we receive and inspect the item, we will process your refund
Refund Timeline
Refunds are processed within 5-7 business days of receiving the returned item. The refund will be issued to your original payment method.
Exchanges
We currently do not offer direct exchanges. Please return the item for a refund and place a new order for the desired item.
Return Exclusions
- •Final sale items
- •Items without original tags
- •Worn or damaged items
- •Items returned after 30 days
- •Custom or personalized items
Need Help?
For questions about shipping or returns, please contact our customer service team at support@vanworldtrd.com or call +39 349 469 4397.